Broker FAQs
All loan submissions are sent to capitalsubmission@legacyg.com. If you have any questions before your loan submission, please contact us using our Contact Form. Please refer to our Broker Resources Page for Application Forms. All loan submissions should be sent through a secure portal.
Yes, all exception requests must be made in advance using our Contact Form. Our Loan Committee will review the exception request before formal approval. Exception requests should be clearly outlined in the “Notes” section of the Submission Sheet and Document compensating factors for the request. Please note that a pricing adjustment to the rate may apply.
All draw requests are submitted through OneSite. If your Borrower did not receive their initial credentials, please have them email servicing@legacyg.com. Once we receive the draw request, we will request a 3rd party inspection for the requested items. Funds will be reimbursed back based upon % of completion items.
Payoff requests submitted by the Borrower can be submitted using our Pay Off Request Form. If you are a third party making the request, please contact servicing@legacyg.com. All third-party requests should include the Borrower name(s), account number, good through date, and the Borrower’s signed Authorization with the request.
Does Legacy Group Capital allow Owner-Builder transactions?Owner/Builder transactions are reviewed case-by-case by our loan committee. Please complete the Owner/Builder questionnaire and Builder resume before requesting. The form can be found on our Construction Resources page.