Contact Us
Servicing FAQs
How do I make a payment?
At this time, you cannot pay directly through the portal. Payments must be made via Automated Clearing House (ACH) or by check via mail.
To set up ACH, please email servicing@legacyg.com
If paying by check, please mail to the following address:
Legacy Group Capital, LLC
Loan Servicing
400 112th Avenue NE, Ste 400
Bellevue, WA 98004
Email your request to servicing@legacyg.com. To expedite this process, please include the borrower name, loan number, and property address.
How do I request a Verification of Mortgage (VOM)?
Email your request to servicing@legacyg.com. To expedite this process, please include the borrower name, loan number, and property address.
Qualified Written Information and Notice of Error Requests
Legacy Group Capital, LLC
Loan Servicing
400 112th Avenue NE, Ste 400
Bellevue, WA 98004
Or to the following email: servicing@legacyg.com
- The name of the borrower,
- Account number,
- Property address,
- A statement regarding the servicing-related error the borrower asserts has occurred or the specific information that the borrower is requesting with respect to the mortgage loan.
